close
()
CONTINUE SHOPPING
CHECKOUT
close
Toll Free Number : 800 934 3424
French Canvas
Policy
Privacy and Security

French Canvas LLC uses secured encrypted transmission lines. All payments will be charged in US dollars. We take precautions to make sure that the information you submit for payment of an order is protected online. We employ 40-bit encryption technology to secure the transmission of sensitive information, such as your name and credit card number. This encryption prevents any third party from intercepting this information over the Internet. This encryption is active only on the pages in which payment information is entered. To verify on which pages the encryption is active, look to the address bar on your browser; the leading segment of the URL changes from "http://" to "https://" to signify a secure page. Browsers Explorer and Netscape display padlock-like icons on secure pages as well.

French Canvas LLC has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.frenchcanvas.com.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart.
Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests, and for other purposes.

Our site's registration form requires users to give us contact information (like their name and email address), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-in of receiving future mailings. Financial information that is collected is used to bill the user for products and services. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

This site contains links to other sites. French Canvas LLC is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-in of receiving future mailings. Financial information that is collected is used to bill the user for products and services.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

For general inquiries, please contact us at info@frenchcanvas.com . We collect customer information from orders placed through our online store and from orders phoned in to us for mail orders. We also rent names and mailing addresses of prospective customers who we feel are likely to be interested in our products. Our acquisition of email addresses is completely limited to customers who volunteer their email addresses specifically to French Canvas, and to visitors to our site who opt-in to our email list.
What we do with this information? We send our catalog out to the people on our list, as well as occasional other mailings such as announcements of sales. We use our email list to keep our customers informed of online sales events.
French Canvas LLC does not sell, trade or otherwise distribute customer information to anyone.

How to remove your name from our list? If you would like to be deleted from our catalog mailing list, or to inform us of an address change or that you are receiving duplicate mailings, contact us and explain the situation. We will do our best to quickly honor your request.

Return Policy

Orders of $500 or less
French Canvas LLC offers a money back guarantee for any not damaged product returned within 30 days from the date of purchase. Shipping fees are not reimbursed. If shipping fees were paid for from French Canvas, the shipping fees occurred by French Canvas will be reduced from total of return. A 25% re-stocking fee may apply.

Orders of $500.01 or more
French Canvas LLC offers a money back guarantee for any not damaged product returned within 30 days from the date of purchase. Shipping fees are not reimbursed. If shipping fees were paid for from French Canvas, the shipping fees occurred by French Canvas will be reduced from total of return. A 50% re-stocking fee may apply.

Mailing List

If you would like to receive regular mailings from French Canvas, offering information on new products and specials, please send your name and address to info@frenchcanvas.com.

Customer Service

Any questions? Please contact us at info@frenchcanvas.com